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Patient access financial rep

Company Name:
Carilion Roanoke
PATIENT ACCESS FINANCIAL REP
Department: Patient Access
Schedule: Full-time
Shift:
Job Code: OCN14176R
Job Details:
Primary location is CASB. Must have own transportation. May be required to travel to Riverside 3 or Westlake location
Supports Carilion s hallmarks of service excellence and quality for all job responsibilities. Responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake. Uses effective communication, courtesy and professionalism in all interactions. Makes appropriate decisions, reasoning, and problem solving to gather and verify essential information needed for patient care and reimbursement. Coordinates with physicians, payers and other entities to assure required authorizations are obtained. Will audit and correct data entry discrepancies and reports deficiencies to assure compliance to standard data entry , applies, and communicates Carilion policies regarding insurance aspects of patient care to assure optimal reimbursement for both the patient and Carilion.
This position is based in a call-center.
Minimum Qualifications Required:
Education:High school graduate or equivalent required.
Experience:Registration and/or previous insurance experience preferred
OtherMinimum Qualifications:
Knowledge of medical terminology, basic keyboard and PC. Knowledge of office procedures and equipment. Demonstrated knowledge and understanding of insurance practices and requirements.Must be self-motivated.Must have knowledge of software applications. Demonstrated knowledge and understanding of ICD-9 and CPT coding methodology preferred.Strong organizational and professional communication and customer service skills are essential.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, eight not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.
Equal Opportunity Employer Minorities/Females/Protected Veterans/Individuals with Disabilities.
Hours: M-F DAY/EVENING with possible weekend rotation.
Contact Information:
Contact Name: Casey Morris
Fax:
Email:
Address: 1212 3rd Street Roanoke, VA 24016
EOE/M/F/Vet/Disabled

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