Deposit Operations Specialist II
2.
5 Roanoke, VA Roanoke, VA Full-time Full-time Estimated:
$43.
4K - $54.
9K a year Estimated:
$43.
4K - $54.
9K a year Role:
Responsible for performing duties which support the operational functions of the Credit Union.
Essential Functions &
Responsibilities:
Provide member support for electronic services, including but not limited to Reg E disputes, Bill Pay Enrollments, Online Banking Support and Secure Message Responses, Wire Transfers, Member Payroll Allocations, and Internal Transfer Requests.
Reviews and clears fraud and red flag issues that arise at account opening and loan origination.
Provide member support for VISA Debit and Credit Card services, including but not limited to creating instant issue debit cards and booking approved credit card applications.
Conduct random self-assessments and quality control reviews of new service audits, account maintenance changes, and check deposits on a monthly/quarterly basis for each branch.
Perform day-to-day review and settlement activities of ACH and Share draft posting.
Work periodic reports to assist with data clean up, research, and member services.
Handle deceased member account notification process.
Serve as support on IRA accounts in conjunction with IRA vendor Prepares foreign item and cash letter adjustments.
Research deposit errors and make adjustments as needed.
Perform support functions of IRS reporting and account maintenance (W-8 Bens, Missing TIN's, and Backup Withholding B & C notices).
Post incoming mail deposits and perform Branch Image Capture process.
Process currency orders to fulfill branch requests.
Process daily returned check file within required time frames.
Process Credit Union returned mail.
Assists with business account support including but not limited to wire transfers, online banking/bill pay, debit/credit card services, fraud reviews, remote deposit capture, secure messages, etc.
Performance Measurements:
1.
Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
Please refer to Annual Performance Goal document for remaining Performance Measurements.
Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education A high school education or GED.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone.
Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
Must have the skill and ability to use Microsoft Word and Excel.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel.
The employee must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards.
May periodically travel to other, similar sites.
The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Roanoke, VA Roanoke, VA Full-time Full-time Estimated:
$43.
4K - $54.
9K a year Estimated:
$43.
4K - $54.
9K a year Role:
Responsible for performing duties which support the operational functions of the Credit Union.
Essential Functions &
Responsibilities:
Provide member support for electronic services, including but not limited to Reg E disputes, Bill Pay Enrollments, Online Banking Support and Secure Message Responses, Wire Transfers, Member Payroll Allocations, and Internal Transfer Requests.
Reviews and clears fraud and red flag issues that arise at account opening and loan origination.
Provide member support for VISA Debit and Credit Card services, including but not limited to creating instant issue debit cards and booking approved credit card applications.
Conduct random self-assessments and quality control reviews of new service audits, account maintenance changes, and check deposits on a monthly/quarterly basis for each branch.
Perform day-to-day review and settlement activities of ACH and Share draft posting.
Work periodic reports to assist with data clean up, research, and member services.
Handle deceased member account notification process.
Serve as support on IRA accounts in conjunction with IRA vendor Prepares foreign item and cash letter adjustments.
Research deposit errors and make adjustments as needed.
Perform support functions of IRS reporting and account maintenance (W-8 Bens, Missing TIN's, and Backup Withholding B & C notices).
Post incoming mail deposits and perform Branch Image Capture process.
Process currency orders to fulfill branch requests.
Process daily returned check file within required time frames.
Process Credit Union returned mail.
Assists with business account support including but not limited to wire transfers, online banking/bill pay, debit/credit card services, fraud reviews, remote deposit capture, secure messages, etc.
Performance Measurements:
1.
Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
Please refer to Annual Performance Goal document for remaining Performance Measurements.
Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education A high school education or GED.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone.
Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
Must have the skill and ability to use Microsoft Word and Excel.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel.
The employee must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards.
May periodically travel to other, similar sites.
The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
