Veterans Service Representative Government - Roanoke, VA at Geebo

Veterans Service Representative

Makes determinations as to eligibility for type of benefits sought and fully analyzes, develops and requests pertinent evidence for rating related claims. Decides the necessity for and type of exams, reexaminations or opinions to determine the existence of or to evaluate disabilities resulting from disease or injury. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim. Utilizes various electronic data processing systems for inputting data related to claims adjudication, processing, monitoring and correspondence preparation. Adjudicates award actions for compensation benefits to include release of retroactive, suspended, resumed, or terminated awards. Authorizes, reviews and approves the pending award action for technical accuracy, clarity and thoroughness. Work Schedule:
8a - 4:
30p Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
02105A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/04/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-10. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-10 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
The ability to request relevant medical or administrative evidence to make eligibility determinations. Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development and adjudication. Experience in explaining program benefit entitlements and requirements. Technical assignments related to claims or benefits processing or eligibility determinations. The interpretation of laws, rules and/or regulations and the analysis of documents to determine eligibility for benefits, quality assurance or perform auditor functions. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree, or three full years of progressively higher level graduate education leading to such a degree, or LL.M, if related OR, Combination:
Applicants may also combine education and experience to qualify at this level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. You will be rated on the following Competencies for this position:
Knowledge of federal, state, and local benefits for Veterans and their dependents as it related to Compensation benefits. Knowledge of electronic data processing systems including VBMS, COVERs, CAPRI, CAATs, VACOLs, etc. Ability to communicate orally and in writing to provide information, rules laws and other pertinent information to Veterans, Beneficiaries and other external customers. Ability to analyze and interpret laws, rules and regulations. Ability to assist, train, and mentor employees in understanding complex laws and procedural requirements. Ability to work in a team environment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This position is mostly sedentary with occasional walking, bending, and lifting of paperwork. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
  • Department:
    0996 Veterans Claims Examining
  • Salary Range:
    $64,009 to $83,210 per year

Estimated Salary: $20 to $28 per hour based on qualifications.

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