Supervisory IT Specialist
The duties of this position include, but are not limited to:
Exercises full technical and administrative responsibilities for planning, developing, implementing, executing, and evaluating the Information Technology (IT) Program. Resolves acquisition issues, related to IM policy matters, and potentially controversial items. Manages the provision of the full range of Information Mission Area (IMA) services to include automation, communications, etc. Oversees and assure interoperability, integration, and operations for the installed base of hardware and software, and continuity of operations, e.g., coordinates, executes, implements and maintains the installation, configuration, troubleshooting and operation of customer hardware and applications, local area networks (LANs), dedicated communications lines, voice and video systems, and connections to wide area networks. Develops IT and IM service related operating procedures and policy. Plans and oversees the implementation of new systems and applications to minimize the disruption of ongoing activities while meeting schedule and cost considerations. Identifies technology opportunities that will have significant effect on the ability to support the customer base and perform the mission, maintaining a set of information and technology priorities, initiatives, and activities that strike an appropriate balance among competing demands. Develops and executes IM Program goals and objectives. Ensures that the life cycle of information and associated IT assets, to include collection, processing, storage and disposal, is effectively managed and integrated. Develops and executes a customer training and evaluation program. Performs financial management and oversight of the IM program. Plans the work to he accomplished by the unit, assigns work to employees, and establishes production or quality standards for the unit's work. Performs other related duties as assigned. Work Schedule:
7:
45am-4:
30pm, Monday-Friday Position Description Title/PD#:
Supervisory IT Specialist/17042-A To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-13 grade level:
You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Examples of specialized experience would typically include, but are not limited to:
Demonstrated participation or leadership in projects that had an effect on 10,000 or more end users; Demonstrated LAN/WAN management issues in a health care setting with more than 3000 end users; Identification and execution of securing assets housing patient identifiable information including the creation of a security plan, risk identification, and remediation; and, development and design of a complex network with interconnected hardware and software components. AND, in addition to the experience described above, you must have IT-related experience demonstrating each of the four competencies listed below which must be supported by your resume and other application materials. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
Exercises full technical and administrative responsibilities for planning, developing, implementing, executing, and evaluating the Information Technology (IT) Program. Resolves acquisition issues, related to IM policy matters, and potentially controversial items. Manages the provision of the full range of Information Mission Area (IMA) services to include automation, communications, etc. Oversees and assure interoperability, integration, and operations for the installed base of hardware and software, and continuity of operations, e.g., coordinates, executes, implements and maintains the installation, configuration, troubleshooting and operation of customer hardware and applications, local area networks (LANs), dedicated communications lines, voice and video systems, and connections to wide area networks. Develops IT and IM service related operating procedures and policy. Plans and oversees the implementation of new systems and applications to minimize the disruption of ongoing activities while meeting schedule and cost considerations. Identifies technology opportunities that will have significant effect on the ability to support the customer base and perform the mission, maintaining a set of information and technology priorities, initiatives, and activities that strike an appropriate balance among competing demands. Develops and executes IM Program goals and objectives. Ensures that the life cycle of information and associated IT assets, to include collection, processing, storage and disposal, is effectively managed and integrated. Develops and executes a customer training and evaluation program. Performs financial management and oversight of the IM program. Plans the work to he accomplished by the unit, assigns work to employees, and establishes production or quality standards for the unit's work. Performs other related duties as assigned. Work Schedule:
7:
45am-4:
30pm, Monday-Friday Position Description Title/PD#:
Supervisory IT Specialist/17042-A To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-13 grade level:
You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Examples of specialized experience would typically include, but are not limited to:
Demonstrated participation or leadership in projects that had an effect on 10,000 or more end users; Demonstrated LAN/WAN management issues in a health care setting with more than 3000 end users; Identification and execution of securing assets housing patient identifiable information including the creation of a security plan, risk identification, and remediation; and, development and design of a complex network with interconnected hardware and software components. AND, in addition to the experience described above, you must have IT-related experience demonstrating each of the four competencies listed below which must be supported by your resume and other application materials. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
2210 Information Technology Management - Salary Range:
$91,231 to $118,603 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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