IT Support Specialist
At NorthWinds, we offer many technical solutions to solve issues and challenges faced by our customers and clients.
As a System Support Specialist, you would have the opportunity to work with various systems and processes and support our various teams.
Candidates who have experience working within a Service Desk or have some background or education in technology would make a great potential candidate for the role.
We are also seeking someone who can recommend process improvements and help create efficiencies on the team.
Unlike the ups and downs you might experience working for a tech startup, NorthWinds is a stable company with the financial backing of three major Delta Dental companies.
Our employees like it here, and we know that because our turnover is low and engagement is high.
The latest HR analysis on our benefits summarized below show NorthWinds in the 85-90th percentile.
Health, vision, dental and life insurance Short- and Long-term disability insurance Health Savings, Flexible Spending and Dependent Care Accounts Competitive base salary Short Term Incentive compensation 401(k) with 100% Employer match for the first 6% of income contributed (pre-tax or Roth) Profit sharing with discretionary contribution based on successful prior year results of NorthWinds (pre-tax) We encourage owning your work life balance with a rich PTO allotment that includes accrued time, floating holidays, company holidays and time off for volunteering/community work.
We don't just provide it; we encourage you to take it.
This role is full-time and can work remotely.
If you have great attention to detail, love solving problems, and interacting with a variety of customers and stakeholders, then this position is for you.
Are you looking to join a company that values our employees and culture? If so, then NorthWinds is looking for you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Attention To Detail User Assistance Stakeholder Management Estimated Salary: $20 to $28 per hour based on qualifications.
As a System Support Specialist, you would have the opportunity to work with various systems and processes and support our various teams.
Candidates who have experience working within a Service Desk or have some background or education in technology would make a great potential candidate for the role.
We are also seeking someone who can recommend process improvements and help create efficiencies on the team.
Unlike the ups and downs you might experience working for a tech startup, NorthWinds is a stable company with the financial backing of three major Delta Dental companies.
Our employees like it here, and we know that because our turnover is low and engagement is high.
The latest HR analysis on our benefits summarized below show NorthWinds in the 85-90th percentile.
Health, vision, dental and life insurance Short- and Long-term disability insurance Health Savings, Flexible Spending and Dependent Care Accounts Competitive base salary Short Term Incentive compensation 401(k) with 100% Employer match for the first 6% of income contributed (pre-tax or Roth) Profit sharing with discretionary contribution based on successful prior year results of NorthWinds (pre-tax) We encourage owning your work life balance with a rich PTO allotment that includes accrued time, floating holidays, company holidays and time off for volunteering/community work.
We don't just provide it; we encourage you to take it.
This role is full-time and can work remotely.
If you have great attention to detail, love solving problems, and interacting with a variety of customers and stakeholders, then this position is for you.
Are you looking to join a company that values our employees and culture? If so, then NorthWinds is looking for you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Attention To Detail User Assistance Stakeholder Management Estimated Salary: $20 to $28 per hour based on qualifications.
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