Customer Service/Scheduler Community, Social Services & Nonprofit - Roanoke, VA at Geebo

Customer Service/Scheduler

Pet Vet Roanoke Pet Vet Roanoke Roanoke, VA Roanoke, VA Part-time Full-time Part-time Full-time Estimated:
$27.
5K - $34.
9K a year Estimated:
$27.
5K - $34.
9K a year 14 hours ago 14 hours ago 14 hours ago Job Title:
Customer Service Representative
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a timely and professional manner - Resolve customer complaints and issues effectively and efficiently - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Stay updated on services knowledge to provide accurate information to customers - Identify opportunities for process improvement and suggest solutions Skills:
- Positive attitude and outgoing, welcoming personality - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in data entry - Patience and empathy when dealing with customers - Proficient in using customer service software and computer systems - Ability to work well in a team environment We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth.
If you are a dedicated individual with excellent customer service skills, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Types:
Full-time, Part-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Ability to commute/relocate:
Roanoke, VA 24018:
Reliably commute or planning to relocate before starting work (Required) Job-related location requirement:
Candidates must be within a 25-mile radius.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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